Shipping Policy

Effective Date: 17 September 2025
Hendey & Sons LLC.

This Shipping Policy outlines how orders placed through our website are processed, shipped, and delivered. By placing an order with Hendey & Sons LLC, you agree to the terms stated below.

Order Processing

Orders are processed Monday through Friday during regular business hours.
Orders placed after 3:00 PM (PST) or on weekends/holidays will be processed on the next business day.
Most in-stock items ship within 1–3 business days unless otherwise noted.

If there is a delay in processing your order due to availability or other circumstances, we will notify you via email or phone.

Shipping Methods & Carriers

We offer a variety of shipping options depending on order size and delivery location. These may include:

UPS Ground or Express
FedEx Ground or Freight
USPS (for small components)
LTL freight carriers for oversized orders

Shipping carrier and method will be selected at our discretion unless you request otherwise at the time of order.

Shipping Rates

Shipping costs are calculated based on order weight, dimensions, and destination.
Any custom freight arrangements or expedited delivery requests may incur additional charges.
Shipping costs will be confirmed at checkout or during quote confirmation.

Delivery Timeframes

Estimated delivery times are based on the shipping method selected and delivery address. Typical delivery windows:

Standard Ground: 3–7 business days
Expedited: 1–3 business days
Freight: 5–10 business days (depending on location and carrier availability)

Delivery dates are not guaranteed and may be affected by carrier delays, weather conditions, or other unforeseen issues.

Shipping Restrictions

We currently ship within the United States. For orders outside the U.S., please contact us directly.
We do not ship to PO Boxes for freight or large item deliveries.
Large items may require a loading dock or equipment to receive the shipment.

Lost or Damaged Shipments

If your package is lost, damaged, or delayed during transit:

Contact us immediately at +7604173817
We will work with the carrier to initiate a claim.
Replacement products or refunds will be handled on a case-by-case basis, once the investigation is complete.

Contact Us

For shipping-related questions, quotes, or delivery arrangements, please contact:

Hendey & Sons LLC.
950 Beaumont Ave Unit 427, Beaumont, CA, 92223
Alanhendey@hendeyandsons.com

+7604173817